Find partnership terms by letter

Terms starting with

F

Noun
[feed-bak sis-tuhms]

Feedback systems are structured mechanisms gather insights from various stakeholders, transforming opinions into actionable data to optimize your product, support, and overall customer experience. Feedback systems capture the input of all the stakeholders involved in a business motion, including customers, partners and employees.

In partnerships, feedback systems are important for capturing the opinions of  channel partners to help understand channel performance, sales enablement effectiveness, and areas for improvement in partner support.

Example:

To ensure their data visualization platform met the evolving needs of scientists, the B2B SaaS company implemented a multi-channel feedback system, capturing input from user surveys, support tickets and an in-app feedback button, resulting in the development of new features highly requested by their most active users.

Noun
[furm-uh-graf-uhks]

Firmographics are a helpful marketing datasets that provides descriptive information that can be used to segment and categorize organizations. It is similar to demographic data, except instead of telling a story about an individual, it speaks to a business organization. It's used to compile meaningful information about B2B enterprises that is relevant to driving their success. Some key pieces of firmographic data are: industry, revenue, number of employees, area of operations, status and performance. Firmographics can be a helpful tool in partnerships because they can determine business and customer overlap to help identify ideal partnership opportunities.

Example:

When building the ideal partner profile at his B2B SaaS company, Will started by documenting his company's firmographics in order to identify and market his fledging partner program to enterprises with a similar customer base.

Noun
[fl-at ree-ward, fl-at ko-mish-un]

A flat reward or flat commission is a rewards structure where partners are paid a fixed amount of money for a sale as opposed to a percentage of the deal. The amount paid for the lead or referral is the same regardless of the value of any potential sale that could occur as a result.

Commissions and rewards can also be paid as a percentage of the value of the sale made as a result of the lead or referral. Neither approach is wrong as long as your commission structure is appealing enough to incentive partners. When offering flat rewards, vendors should be aware of the risk of bad leads being sent for the purpose of earning money.

Example:

If a referral program paid $20 for every qualified lead it was sent, that would be a flat reward or commission.

Noun
[fraw-juh-luhnt tran-sak-shuhn]

A fraudulent transaction is an unauthorized referral or purchase that’s deliberately deceitful or risky. It's important that B2B SaaS sites use sophisticated fraud prevention software to protect the integrity of their transactions and detect suspicious activity right away.

PartnerStack's fraud suite performs a series of checks and flags suspicious activity, including but not limited to purchases that are made with an unverified payment source, purchases that exceed a predefined threshold, and referral IP address similarities.

Example:

A fraudulent buyer tried to make a purchase with a bad payment source, but PartnerStack's fraud prevention suite flagged it right away. No fraud here!