Partner certification is a formal process through which partners demonstrate their expertise and proficiency in a company’s products or services. This often involves completing training programs, passing exams and meeting specific performance criteria.
Certified partners are typically more trusted and capable of delivering high-quality customer experiences, making them valuable assets to a partner ecosystem. For example, a SaaS company might require its implementation partners to achieve certification before they can offer professional services to customers.
After achieving partner certification, the consulting firm was able to deliver implementation services with a 95 per cent customer satisfaction rate.
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