VoIP or Voice over Internet Protocol, is a technology that enables voice communication over the internet or other IP-based networks. Instead of relying on traditional phone lines, VoIP converts analog voice signals into digital data packets which are transmitted over the network.

This technology offers several advantages, including cost savings, increased flexibility and advanced features such as call forwarding, voicemail-to-email and video conferencing. VoIP has become a standard communication tool for businesses of all sizes — from startup to enterprise — facilitating seamless communication between employees, customers and partners across geographical boundaries.