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Business Intelligence (BI)

Business Intelligence (BI)

Noun

Business Intelligence (BI) is a set of processes and tools that analyze an enterprise organization's data to produce actionable insights for strategic decision-making. By collecting, organizing and interpreting data from various sources, BI systems empower businesses to understand past performance, identify trends and predict future outcomes. These insights can be used to optimize operations, improve customer relationships and drive revenue growth.

Example:

Based on recent BI analysis, we've observed an increase in customer churn among users who have not actively engaged with our customer success team.

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