Laura’s background is in customer service and relations, specifically in the Tech industry, with 15 years of experience in hospitality and 12 years of management. She has a passion for relating to clients and co-workers, bringing value to customers wherever she goes.

James Urie, Senior Partnerships Manager at Close CRM. James is known for prioritizing lasting relationships and a 'value first' approach. James focuses on mutual benefit and trust, turning alliances into strategic successes. You can find James pondering his next partnership move and spending time with his family in the mountains of Colorado.

Nick has spent 15+ years working in the Digital Marketing space, touching on multiple channels including Paid Search, SEO, Display, Social and Partner Marketing. Over the past 12 years, he has become incredibly passionate about affiliate marketing while working at Rakuten Advertising managing client programs and facilitating relationships between advertisers and publishers to grow revenue, new customers, boost traffic and awareness to form long-lasting partnerships.